Hi,

Email info[at]visualmicro.com and we can help you.

Thanks

I help many people every week with re-activation and long after they purchased. 

I only know  of one person in 7 years who couldn't be bothered to give any name or email that I can search the database with. That same person has also not purchased the annual support yet been given free updates for many years and benefited from free help in this forum after paying a very small fee originally.

99% of people who request reactivation write to say their disk failed or they upgraded without thinking. Therefore I ened to manually help most people anyway. So it's not worth my time to make the process easier than emailing a request to me. 

I will try to fix it in the future but charging so little for the product and giving so much for free doesn't leave much time or resource.

Please try to consider how little you have paid and how much you have been given then hopefully you will find it easier to identify yourself and get a activation reset.

Quote:


The original email is never requested. You do need to know your license key or the name or the email address that was used for purchase. 

I agree the free version is not required, thanks for buying