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Visual Micro >> Installation & Troubleshooting >> Uninstalling the licence
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Message started by David Ortega on Aug 7th, 2019 at 9:46am

Title: Uninstalling the licence
Post by David Ortega on Aug 7th, 2019 at 9:46am
Hi ardu-mates,
I would like to know if there is any way to uninstall the VisualMicro licence. I bought the non-commercial licence, so I can install it on 3-computers. The problem is when I have to reinstall Windows in one of these computers. I think the licence couldn't be activated. Would this be right, please? How could I uninstall the licence, please?
Thanks a lot in advance.
Cheers.
David Ortega.

Title: Re: Uninstalling the licence
Post by Visual Micro on Aug 7th, 2019 at 11:22am
Please email your key to visual micro using the address in the yellow box above.

Title: Re: Uninstalling the licence
Post by David Ortega on Aug 7th, 2019 at 11:37am
I have not any licence problem now because it was installed only on one computer. I asked this question because I would just like to know if it possible or not, because I had licence issue with other companies about the Windows re-installation. Currently, I haven't the issue.

Title: Re: Uninstalling the licence
Post by Visual Micro on Aug 7th, 2019 at 12:02pm
Okay thanks for buying. It can be an issue after major windows update/reinstall. We don't mind resetting the key as long as it is not being abused, which I can see it is not.

After 12 months from purchase we hope that people buy the annual support. This funds continued updates and also assisting people with support or activations. So far the annual support has not been enforced and updates/assitance has been given for free. However there is no promise about the future because this project is a lot of work and optional support is often ignored by users.

I hope this makes sense.

Title: Re: Uninstalling the licence
Post by David Ortega on Aug 7th, 2019 at 12:12pm
ok, perfect. Yes, I think annual support is basic to improve and develop new updates and functions. I bought VisualMicro licence yesterday but I have a very good impression of the tool so, at the moment, I think I'll buy the annual support in one year.

Thanks for your quick answer!

Cheers.

Title: Re: Uninstalling the licence
Post by Visual Micro on Aug 7th, 2019 at 12:24pm
Thank you

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