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Can't purchase license. :( (Read 87 times)
Evgeny Zhekaus
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Can't purchase license. :(
Jan 14th, 2020 at 6:48am
 
Service https://sites.fastspring.com/visualmicro/order/customer refuses my payments without any reason described.

What’s wrong? Can I get another trial till the problem solved?
Sad
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Simon Hopkinson
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Re: Can't purchase license. :(
Reply #1 - Jan 14th, 2020 at 10:06am
 
Can you confirm which license you were purchasing and what payment method you were using?

We will resolve this as quickly as we possibly can!
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Evgeny Zhekaus
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Re: Can't purchase license. :(
Reply #2 - Jan 14th, 2020 at 11:15am
 
Personal, non-profit use.
I tried to pay with credit card.

I got the following regrets:

We regret that your payment or order could not be accepted. There are many reasons why this might occur. We value your business and would like to help you complete this order. Please contact us for assistance.


And I am in Russia if it matters.

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Simon Hopkinson
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Re: Can't purchase license. :(
Reply #3 - Jan 14th, 2020 at 11:48am
 
We have sent you an email with the resolution to the specific problem here.
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