Help Re-Activating Visual Micro Software

If you have a problem or a query about your Product Activation, please review the information below. 

When Do I Need to Re-activate?

Visual Micro will not normally expire unexpectedly. However, loss of the windows registry will require re-activation (e.g. from Windows Re-installation or movement to a new machine).

My Activation Fails

If your PC is behind a proxy that needs authorization, please enter the credentials into the "vMicro>Try, Buy, Activate" window.

(Activation, IDE conversion or transfer problem within 12 months of any purchase then email us with a screenshot of your IDE and your license key information, and we can assist you from there.

 

The activation will fail for VS2022 if you have a VS2017/VS2019 key, the below message is shown:

VS2022 Key Failing to Activate in VS2017/VS2019


The activation will fail for VS2017/VS2019 if you have a VS2022 key, the below message is shown:

VS2017/VS2019 Key Failing to Activate in VS2022

 

Note IconNote:

If you have purchased a VS2017/VS2019 license we can upgrade this to VS2022 for free in the below timeframes:

  • Non-Profit / Hobby / Education Licenses purchased in the last 12 months.
  • Commercial Licenses purchased in the last 3 years.
  • 1 Year Licenses can be upgraded to VS2022 by contacting us via email with your license key.

If you have purchased a license for the incorrect version, simply email us with your license key and which version you require.

 

Visual Micro Options Greyed Out

If you find Visual Micro looks like this when you load it (all options greyed out on toolbars and menus), then the license has expired or is not present.

Visual Micro License Expired

 

Have You Started a Trial?

If you have not started a Trial yet - click the vMicro > "Try, Buy or Activate a Visual Micro License" option, and then click [Start Full Trial]

Activation Screen - Start Trial or Activate License

 

Just Finished a Trial?

you will need to purchase a license to suit your needs from the Shop page.  This key can then be entered from the vMicro > "Try, Buy or Activate a Visual Micro License" option. Then enter the key in the textbox and click [Activate Purchased Key].

 

Purchased License Expired

If you have purchased a key, support is available as below:

 

Yearly / Time Limited Licenses:

Time Limited licenses receive full support for the duration of the license (e.g. 12 Months), after this a new license needs to be purchased.

 

Perpetual Licenses:

Are you still within your support term?

Perpetual Licenses purchased before November 2019 came with 12 months Support included.

Perpertual Licenses purchased after November 2019 come with 3 Years Support included.

YES - Please email us with a screenshot of your IDE and your license key information, and we will get you up and running as soon as possible.

NO - If you need to purchase additional support, please visit the Shop page (starting at only $24.99 for 1 Year). This will allow for 12 months of forum support, license assistance, and maintenance updates.

 

Transferring a License

If you plan to move your license to a new machine, this can be done without our intervention as shown in this guide.

Something Else?

If the above hasn't answered your question, please email us with a screenshot of your IDE and your license key information, and we can assist you from there.