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  VS Arduino › Visual Micro › Usb/Serial/WiFi Debugging › did not obtain licence key
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Normal Topic did not obtain licence key (Read 1476 times)
Keller
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did not obtain licence key
Dec 16th, 2013 at 7:03pm
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Hi all,

Saturday  I purchased a licence key via Paypal but until now I did not receive the key. (nothing in my junk mail folder either)

I did email info@ .... with proof of my purchase twice but did not receive any answer either.

What can I do to resolve the problem?

Thanks,

Ronald
  
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Tim@Visual Micro
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Re: did not obtain licence key
Reply #1 - Dec 16th, 2013 at 7:13pm
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Hi Ronald,

Sorry you have had this problem. Please look in your junk mail folder for an email from customerservice [at] visualmicro.com

The email contains your key and some instructions. We have not had a bounce back report so you should be able to find the email sent Sat, 14 Dec 2013 13:37:32 GMT.

If you can't find it then add another post here and we will email you a copy.

Thanks
  
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Keller
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Re: did not obtain licence key
Reply #2 - Dec 16th, 2013 at 7:26pm
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Thanks for replying but I am positive I did not receive any email (nothing in my junk mail folder either)

Please try again and or use my second email address.

Thanks
« Last Edit: Dec 16th, 2013 at 7:34pm by Tim@Visual Micro »  
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Tim@Visual Micro
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Re: did not obtain licence key
Reply #3 - Dec 16th, 2013 at 7:37pm
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Ok, Another email has now been sent to both of your email addresses.

Thanks
« Last Edit: Dec 16th, 2013 at 7:37pm by Tim@Visual Micro »  
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