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Normal Topic Transfer old licence key to new computer (Read 3313 times)
iJawa
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Transfer old licence key to new computer
Sep 18th, 2018 at 3:11pm
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Good afternoon!

I bought the license key in 2014. In proof of this I quote a letter to which the key was sent to me by e-mail.
Currently, I have a need to use this license key on my new computer, since the old one broke down. How can i do this? When I try to activate VisualMicro with this license key on a new computer, I get an error message. What is the problem and how to solve it? 
I wrote several letters with these questions to your e-mail address, but I did not receive a single reply to them.

Thank you!

With respect
Vladimir Berdichevsky
=====================================
From: customerservice@visualmicro.com
[mailto: customerservice@visualmicro.com]
Sent: Monday, June 16, 2014 10:55 AM
To: jawa@yandex.ru
Subject: Confirmation of a Visual Micro Debugger license issued to Vladimir
Berdichevskiy


« Last Edit: Sep 18th, 2018 at 3:42pm by Tim@Visual Micro »  
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Tim@Visual Micro
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Re: Transfer old licence key to new computer
Reply #1 - Sep 18th, 2018 at 3:45pm
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Hi,

You should not post your license key to the public. I have edited your post and removed it.

I have checked our junk mail and can see your requests from Friday, and three from Saturday.

Your key and visual micro version were 4 years ago. After so many years, please purchase the support option for renewal and upgrades.

Thanks
  
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iJawa
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Re: Transfer old licence key to new computer
Reply #2 - Sep 18th, 2018 at 4:57pm
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Hello, Tim!

After I buy support and do an update (although on my new computer I have the latest version of VisualMicro installed from your site), will I receive a new key instead of the old one, or will my old key become relevant? I was able to work with the debugger on my new computer?

Thank you

With respect
Vladimir Berdichevsky

  
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iJawa
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Re: Transfer old licence key to new computer
Reply #3 - Sep 18th, 2018 at 5:39pm
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Hello, Tim!

One more question. Honestly, I do not remember which license (commercial or student) I acquired. In any case, even if it is commercial (you can determine this more precisely than I do by the type of license key), I do not use it in business. I'm waiting for your information to buy the appropriate technical support.

Thank you

With respect
Vladimir Berdichevsky
  
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Tim@Visual Micro
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Re: Transfer old licence key to new computer
Reply #4 - Sep 19th, 2018 at 2:45pm
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Hello,

Please email visualmicro.com to discuss this. Your previous emails went to junk so it took a few days to respond. Your new emails should not be junk and I can reply more easily.

Thanks
  
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iJawa
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Re: Transfer old licence key to new computer
Reply #5 - Sep 19th, 2018 at 4:01pm
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Hello!

The letter was sent to customerservice@visualmicro.com. I hope that this letter will not be marked as undesirable and you will be able to answer the questions that I ask in it.

Thank you!
  
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