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Hot Topic (More than 8 Replies) Re: "Error 1001: InstallUtilLib: Unknown Error" - Win7 .NET3.5 Is Required (Read 7233 times)
DavidmW
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Re: "Error 1001: InstallUtilLib: Unknown Error" - Win7 .NET3.5 Is Required
Mar 4th, 2015 at 6:40pm
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I'm running Win 7 and .net is enabled as mentioned prior, but I still get the Error 1001...

I've tried disabling .net, rebooting, and re-enabling but still get the error. Is there anything else that could cause the error?

I installed the plugin on a second Win7 computer with no issues, can I just copy the files over or is it more complicated than that?
« Last Edit: Mar 6th, 2015 at 4:12pm by Tim@Visual Micro »  
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Tim@Visual Micro
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Re: "Error 1001: InstallUtilLib: Unknown Error" - Win8 .NET3.5 Is Required
Reply #1 - Mar 4th, 2015 at 9:03pm
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Hi,

This is certainly a .net3.5 issue. Please post a screen shot of it activated in windows control panel.

Thanks
  
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DavidmW
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Re: "Error 1001: InstallUtilLib: Unknown Error" - Win8 .NET3.5 Is Required
Reply #2 - Mar 4th, 2015 at 9:13pm
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Here you go.
  

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Tim@Visual Micro
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Re: "Error 1001: InstallUtilLib: Unknown Error" - Win8 .NET3.5 Is Required
Reply #3 - Mar 4th, 2015 at 9:15pm
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Can you please expand the 3.5.1 node so I can see what is selected

Thanks
  
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DavidmW
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Re: "Error 1001: InstallUtilLib: Unknown Error" - Win8 .NET3.5 Is Required
Reply #4 - Mar 4th, 2015 at 10:27pm
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Neither option is selected now, although I did try turning both on and still got the same error message.
  

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Re: "Error 1001: InstallUtilLib: Unknown Error" - Win8 .NET3.5 Is Required
Reply #5 - Mar 5th, 2015 at 1:07am
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Okay thanks.

Sorry to say that I can only assume the .net 3.5 windows installer is corrupted or missing from your install. The installer is a windows .msi so we can't change anything obvious and it has so far worked for a lot of people.

Clutching at straws might possibly be a permissions issue. Did you try downloading and putting the installer in mydocuements or ano folder with high permissions then running as admin?
  
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DavidmW
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Re: "Error 1001: InstallUtilLib: Unknown Error" - Win8 .NET3.5 Is Required
Reply #6 - Mar 5th, 2015 at 10:00pm
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I did run the installer as admin from my documents folder, same error. Can I manually install by copying files from the computer it did install on?
  
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Re: "Error 1001: InstallUtilLib: Unknown Error" - Win8 .NET3.5 Is Required
Reply #7 - Mar 6th, 2015 at 12:28am
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Not really because there is a file that needs to be registered into the gac and some registry settings.

What is the exact error that appears? Did it say "Win8 .NET3.5 is required"?

Thanks

  
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Re: "Error 1001: InstallUtilLib: Unknown Error" - Win7 .NET3.5 Is Required
Reply #8 - Mar 6th, 2015 at 1:45am
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Here's the error, nothing about Win8 but I am running Win7
« Last Edit: Mar 6th, 2015 at 4:12pm by Tim@Visual Micro »  

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Re: "Error 1001: InstallUtilLib: Unknown Error" - Win7 .NET3.5 Is Required
Reply #9 - Mar 6th, 2015 at 4:14pm
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Thanks for the info.

I have split your message into a new thread because the thread you used was for windows 8 and was solved.

Not sure why the microsoft installer is failing for you. The system has been running on win7 and xp for years.

We will shortly be moving the installer to .net4 and discontinuing our .net3.5 option for Xp users so that should help.

In the meantime I can only recommend repairing windows which I know is a pain.

  
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