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Normal Topic Purchased License does not work - Key is not for this product (Read 645 times)
vm24
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Purchased License does not work - Key is not for this product
Jan 13th, 2022 at 9:49pm
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Hi Administrator,
I just purchased again a one year license because the old one was timed out. But It does not accept the key. It tells me the key is not for this product (Visual Micro). But I started buying by pressing the button "Buy safely on-line" within the Visual Micro Plugin. I already reinstalled the Visual Micro in Atmel Studio, bit it shows the same behavior.

What can I do?

BR
  
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Tim@Visual Micro
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Re: Purchased License does not work - Key is not for this product
Reply #1 - Jan 14th, 2022 at 12:09am
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Hi,

Thanks for buying. You purchased a license for Visual Studio 2022 by mistake. We have converted your order to the as7/vs2019 version and emailed you a new license key.

We will try to make this more obvious at check-out.
  
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vm24
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Re: Purchased License does not work - Key is not for this product
Reply #2 - Jan 14th, 2022 at 8:13am
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Hi Tim,
thank you very much. This was really confusing but works now with the new key!

BR!
  
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